Terms of Service

These terms are an agreement between you and Invoices Solutions for your use of Invoices Solutions at invoicessolutions.com, including the web application, the field app and our APIs (the “Service”). By creating an account, accepting an invitation, or using the Service, you agree to them.

If you accept these terms on behalf of an organisation, you confirm you are authorised to bind it, and “you” means that organisation. Our Privacy Policy forms part of this agreement.

Invoices Solutions helps businesses capture purchases, sales, payments and field records, extract details from receipts and invoices, and keep those records in step with accounting systems such as MYOB AccountRight. We may add, change or withdraw features over time; where a change materially reduces core functionality you rely on, we will give you reasonable notice.

• You must give accurate account details and keep them current.
• You are responsible for everything done under your account, and for keeping your password and multi-factor device secure.
• Access inside your organisation is controlled by the roles and rights your administrators assign. Granting someone access is your decision and your responsibility.
• Tell us promptly at the contact address below if you suspect unauthorised access.
• Accounts are for people, not shared logins. Do not share credentials.

You own the records you put into the Service and the data we read on your instruction from systems you connect. You grant us the licence needed to host, process, transmit and display that data for the purpose of operating the Service for you, and for no other purpose.

You are responsible for having the right to provide that data — including the authority to connect a particular mailbox or accounting file, and any consents required from the people whose information appears in it.

The Service can connect to third-party systems you choose, including MYOB AccountRight and Google or Microsoft mailboxes. Each connection is authorised by you through that provider’s own consent screen, and you can disconnect at any time from the business settings screen or by revoking access with the provider.

Mailbox connections are read-only: we ask only for permission to read mail, never to send, change, label or delete it. Only connect a mailbox you are entitled to connect. Your use of a third-party system remains governed by your agreement with that provider, and we are not responsible for their availability, changes or acts.

The Service uses AI models to read receipts, invoices and invoice emails and propose structured drafts — supplier, date, line items, totals and GST. These are proposals, not determinations. AI output can be wrong, incomplete or misread.

You must review and confirm every draft before saving it or posting it to your accounting system. Nothing in the Service is accounting, tax, financial or legal advice, and you remain responsible for the accuracy of your books and for meeting your GST, BAS and other obligations.

• Do not use the Service unlawfully, or to store or transmit unlawful, infringing or malicious content.
• Do not attempt to access another organisation's data, probe or breach our security, or circumvent access controls or rate limits.
• Do not reverse engineer, scrape at scale, resell or white-label the Service without our written agreement.
• Do not upload files you know to contain malware, or attempt to defeat our scanning.
• Do not connect a mailbox or accounting file you are not authorised to connect.

We work to keep the Service available and to protect your data, but we do not promise uninterrupted operation. Maintenance, provider outages, and issues at MYOB, Google or Microsoft can interrupt sync or intake. Unless we have separately agreed a service level with you in writing, support is provided on a reasonable-endeavours basis through the contact address below.

Fees, billing period and any trial are those set out in the written arrangement between us. Unless we agree otherwise, fees are stated in Australian dollars, exclusive of GST where applicable, and are payable in advance. We will give reasonable notice before a price change, and it will not apply until your next billing period.

We own the Service, including its software, design, branding and documentation. These terms grant you a limited, non-exclusive, non-transferable right to use it while this agreement is on foot. If you send us feedback or suggestions, we may use them without obligation to you. You keep all rights in your own data and content.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded. If the Australian Consumer Law applies and we fail to meet a consumer guarantee, our liability is limited, at our option, to resupplying the Service or paying the cost of having it resupplied.

Subject to that, the Service is provided “as is” and we exclude all other warranties, express or implied, including fitness for a particular purpose and that the Service will be error-free.

Subject to the section above, neither party is liable for indirect or consequential loss, or for loss of profit, revenue, goodwill, or anticipated savings. Our total aggregate liability arising out of or in connection with this agreement is limited to the fees you paid us for the Service in the twelve months before the event giving rise to the claim, or one hundred Australian dollars if no fees were payable.

You indemnify us against claims, loss and reasonable costs arising from your data, your use of the Service in breach of these terms or the law, or a connection you authorised without the right to do so.

You may stop using the Service and ask us to close your account at any time. We may suspend or terminate access if you materially breach these terms, if required by law, or if your use threatens the security or integrity of the Service — with notice where it is reasonable to give it.

On termination we stop processing, disconnect integrations, and delete or de-identify your data in line with our Privacy Policy. Ask us before you go if you want an export of your records.

We may update these terms as the Service evolves. The effective date at the top of this page reflects the current version. We will give notice in the product before a material change, and continuing to use the Service after it takes effect means you accept the updated terms.

These terms, together with the Privacy Policy and any written order arrangement, are the entire agreement between us. If a provision is unenforceable, it is severed and the rest continues. A failure to enforce a right is not a waiver of it. You may not assign this agreement without our consent; we may assign it as part of a transfer of our business.

This agreement is governed by the laws of Australia, and each party submits to the non-exclusive jurisdiction of the courts of Australia.

Questions about these terms: hello@invoicessolutions.com. For how we handle information, see our Privacy Policy, and for the standards that govern our use of Google account data, the Google API Services User Data Policy.